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SERVICING

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Comprehensive Service Solutions for All Your Cooling Needs

At Heuch, we pride ourselves on offering not only top-of-the-line cooling and refrigeration products but also exceptional service to ensure your systems operate at peak performance. Our team of highly skilled technicians is equipped to handle the maintenance, repair, and optimisation of all our products, ensuring longevity and efficiency.

Heuch excels in delivering exceptional service, conducting thorough problem analysis with meticulous attention to detail, providing comprehensive reporting, and offering dedicated account management. Our commitment is to elevate your experience, setting the standard for service excellence in every interaction.

Delivering a personalised touch, each client benefits from a designated member of management overseeing their account. This approach ensures stable and direct communication, providing tailored solutions that meet your unique requirements.

We recognise the value of your time. That's why Heuch commits to guaranteed response times, managing expectations and assuring you that your service needs will be met promptly. Choose Heuch for dependable and timely responses that bring you peace of mind. Get in touch today to experience service excellence like never before.

Call our team today 1300 001 952 or email us at cool@heuch.com.au

Our Service Offerings

Refrigeration and Cooling Solutions

  • Air Dryers: Regular maintenance and emergency repairs to keep your air dryers running smoothly.
  • Chillers: Comprehensive service plans for all types of chillers, including routine inspections and part replacements.
  • Blast Chillers and Freezers: Ensuring your blast chillers and freezers maintain optimal performance with our expert service.
  • Ice Makers: From installation to regular servicing, we ensure your ice makers produce high-quality ice consistently.
  • Vacuum Cooling for Fresh Produce and Bakery: Specialised service to maintain the efficiency and effectiveness of your vacuum cooling systems.
  • Mobile Pre-Cool Units: On-site service and maintenance for mobile pre-cool units to ensure they are always ready for use.
  • Sustainable Refrigerated Transport: Keeping your transport units in top condition with our sustainable service solutions.

Environmental Control

  • Environmental Chambers and Controlled Rooms: Precision servicing to maintain the exact environmental conditions required for your applications.
  • Ripening Rooms: Ensuring your ripening rooms operate efficiently to produce the best quality produce.
  • Mobile Bases and Climate Simulation Chambers: Regular checks and maintenance to ensure reliability and accuracy.

Custom Solutions

  • Custom Cool Rooms and Freezer Rooms: Tailored service plans to meet the unique needs of your custom installations.
  • Containment Chambers: Ensuring safety and efficiency with our specialised service offerings.
  • Hypoxic or Simulated Altitude Chambers: Expert maintenance to ensure accurate simulation conditions.
  • Positive and Negative Pressure Environments: Regular servicing to maintain the integrity of your pressure environments.

Specialised Applications

  • Solar Powered Refrigerated Transport: Keeping your solar-powered units efficient and reliable with our expert service.
  • Sports Science Solutions: Ensuring your sports science cooling solutions are always at peak performance.
  • Pharmaceutical Cooling Solutions: Specialised service to meet the stringent requirements of pharmaceutical cooling.
  • Defence HVAC-R Solutions: Reliable and secure service for all defence-related HVAC-R systems.
  • Mining Cooling Solutions: Robust service plans to ensure your mining cooling systems operate under the toughest conditions.

Dairy and Milk Cooling Solutions

  • Dairy Refrigeration Servicing: Comprehensive maintenance and repair services for all dairy refrigeration systems to ensure optimal performance and compliance with industry standards.
  • Milk Cooling Servicing: Regular servicing and emergency repairs for milk cooling systems to maintain the highest quality and safety standards.
  • “Packo-Vat” Servicing: Expert servicing for “Packo-Vat” systems, ensuring efficient and reliable operation for your dairy processing needs.

Why Choose Heuch Service?

  • Expert Technicians: Our team is trained to handle the specific needs of all Heuch products.
  • Prompt Response: We understand the importance of timely service and strive to respond quickly to all service requests.
  • Preventative Maintenance: Regular maintenance plans to prevent issues before they arise, saving you time and money.
  • Customer Support: Dedicated support to assist you with any questions or concerns regarding your cooling systems.

Contact Us

Ready to schedule a service or need more information? Contact us today to learn how Heuch can help keep your cooling systems running efficiently.

Feel free to adjust any sections to better fit your needs or add any additional information you think is necessary!

24 hour response team
24 Hour Response Team

Service calls can be completed at any time of the day or night. Our team of after hours technician’s will attend to calls in any situation.

site focused response
Site Focused Response

We keep a running history of all your equipment and plant setup. This allows us to respond according to your equipment’s needs.

assigned account management
Assigned Account Management

Each client is assigned a member of management to look after your account specifically resulting in stable communications.

guaranteed response times
Guaranteed Response Times

We recognise the need for timely response and that is why we mange your expectations with agreed response times, so can rest assured.