1) What makes Heuch Cool Rooms different from other brands?

Heuch Cool Rooms are pre-engineered, modular cold storage systems designed and tested for Australian conditions. Each room is HACCP-aligned, food-safe, and Australian compliant, combining fast installation with long-term durability.
 They’re built using premium materials, ≥40 kg/m³ high-density insulation, and the same components used in Heuch’s industrial systems.

2) Does the cool room use a camlock system for assembly?

Yes. Our flat pack cool rooms feature an integrated camlock connection system built directly into the insulated panel joints.

This allows the wall, ceiling and floor panels to lock securely together using a concealed cam and hook design — no external fixings required.
 This system makes installation faster and ensures a tight thermal seal, improving temperature control and room rigidity for long-term reliability.

3) How quickly can I install a flat pack cool room?

Most installations take 1–3 days, depending on the size and site conditions.
 Each kit arrives pre-cut and packed with clear assembly guides (and video support).
 You can DIY with basic trade experience, or Heuch can provide full installation and commissioning support.

4) What is the estimated manufacture and delivery time?

Lead times vary by configuration and season.
 Typically:

• – Standard flat pack cool rooms: around 4–6 weeks from order to delivery.
• – Custom or freezer configurations: approximately 6–8 weeks.
 
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• We recommend engaging a licensed electrician to connect power and assist with mounting the condenser and evaporator units to ensure compliance and optimal performance.

5) Can the cool room be installed outdoors?

Yes — with the right preparation.
 Flat pack rooms can be placed outdoors on a level, sealed slab with proper flashing, sealing, and UV protection.
 If you require a completely weatherproof or relocatable option, Heuch also supplies containerised cool rooms engineered for outdoor use and frequent relocation.

6) Are containerised cool rooms a more durable option?

Yes — containerised cool rooms are more durable, especially for outdoor use.
 They’re built within a heavy-duty shipping container shell, making them weatherproof, lockable, vandal-resistant, and ready to use on delivery.
 If you plan to move your cool room between sites or place it in exposed conditions, containerised models offer maximum longevity and protection.

7) What are the main advantages and disadvantages of containerised vs modular (flat pack) cool rooms?

Containerised Cool Rooms

• Advantages:
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  • • Delivered ready to use — plug and play
  • • Built for outdoor use, mobility, and durability
  • • Ideal for seasonal storage, farms, events, or remote sites
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• Disadvantages:
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  • • Fixed footprints (20 ft or 40 ft)
  • • Slightly higher upfront cost

• Modular (Flat Pack) Cool Rooms

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• Modular Cool Rooms
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• Advantages:
• • 
    
  • • Customisable sizes (3×3 to 6×6 m or larger)
  • • Can be installed indoors or within existing facilities
  • • Expandable as your business grows
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• Disadvantages:
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• • • Requires on-site assembly
  • • Needs weatherproofing if outdoors

In short, If you need mobility, quick setup, or outdoor resilience, choose containerised.
 If you need flexibility, custom sizes, or a permanent indoor setup, go modular (flat pack).

8) Is there a price difference between containerised and modular cool rooms?

Yes.
 Containerised cool rooms generally cost more upfront than modular systems because they include a steel container shell, integrated refrigeration, and pre-testing.
 However, they often save money long-term through minimal site works, low maintenance, and reusability across multiple locations.

Modular (flat pack) cool rooms are more cost-effective for permanent or indoor installations.

9) What sizes are available?

Standard modular sizes include 3×3 m, 4×4 m, 5×5 m, and 6×6 m (2.7 m height).
 Custom footprints can also be configured to suit your site, workflow, or storage requirements.

Containerised cool rooms are available in fixed 20 ft and 40 ft units.

10) What temperature range do these cool rooms cover?

Heuch Cool & Freezer Rooms maintain precise temperatures from +4 °C (chiller) to −18 °C (freezer) — suitable for meat, produce, seafood, and food manufacturing.

11) What’s included in the kit?

Each flat pack kit includes:

• Pre-cut insulated panels
• Door(s) and hardware
• Evaporator and condenser units
• Flooring, lighting, and temperature monitor
 All components are safely packaged, labelled, and ready for assembly.

12) What type of power supply is required?

Smaller rooms typically use single-phase 240 V, while larger or freezer models use three-phase 415 V.
 Solar or hybrid power options are also available for off-grid or energy-efficient applications.

13) Are the panels fire rated or compliant with Australian standards?

Yes. Heuch’s panels use a B1 fire-resistant core — classified as “hardly flammable” and self-extinguishing.
 This rating aligns closely with Group 1–2 classifications under Australian Standard AS 5637.1, making them safe and compliant for commercial food facilities.
 The panels also feature metal outer skins (stainless steel or aluminium), providing extra protection and structural integrity in the event of fire.

14) Are these rooms energy efficient?

Yes. The panels feature ≥40 kg/m³ high-density insulation and energy-saving refrigeration systems, reducing running costs and maintaining stable internal temperatures even in extreme heat.

15) Are Heuch Cool Rooms suitable for food and beverage applications?

Absolutely.
 Each room is HACCP-aligned and built from food-grade, easy-clean steel for compliance with food industry standards.
 They’re ideal for meat, seafood, produce, dairy, bakery, beverage, and hospitality operations.

16) Can I relocate or expand the cool room later?

Yes — that’s one of the main advantages of Heuch’s modular system.
 Panels can be added, reconfigured, or dismantled for relocation as your business grows.
 Containerised cool rooms are also fully portable and ready for redeployment.

17) Do I need a concrete slab or special flooring?

A level, smooth concrete slab is recommended.
 We can also provide insulated flooring for hygiene or when a slab isn’t suitable.
 Our team will confirm the best option during quoting.
18) Do you offer installation or technical support?

Yes.
 You can choose between self-installation (with step-by-step guides and videos) or professional installation and commissioning by Heuch’s experienced technicians.
 After installation, Heuch provides nationwide servicing, maintenance, and spare parts support.

19) Is finance or leasing available?

Yes — finance and lease options are available for approved customers, helping you manage cash flow while expanding your cooling capacity.

20) What industries commonly use Heuch Cool Rooms?

Heuch Cool & Freezer Rooms are used across:

• • Food & beverage manufacturing
• • Fresh produce and horticulture
• • Meat, poultry, and seafood processing
• • Hospitality, catering, and events
• • Dairy, pharmaceuticals, and logistics

21) How long will the cool room last?

With proper care, Heuch Cool Rooms are built to last many years, using industrial-grade insulation, robust camlock joints, and corrosion-resistant finishes proven in demanding environments.

22) What maintenance is required?

Routine cleaning and an annual refrigeration service are recommended to maintain performance and efficiency.
 Heuch also offers preventative maintenance plans and local support throughout Australia.

23) Who should I contact for a quote or more information?

You can reach us directly at 1300 001 952 or cool@heuch.com.au, or visit www.heuch.com.au to request a tailored configuration and quote.